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Dividend ConsultingNigeria Limited

Technology training built for how revenue and public-finance teams actually work.

32 technology areas, 17 indicative courses, one delivery method. Every course uses datasets and cases drawn from tax and revenue administration.

Technology areas

The 32 areas listed in the Nigeria Revenue Service provider form, and how we deliver each one.

Delivered by our team
Courses we run with our own facilitators and materials.
Available on request
Courses we scope and deliver with our facilitator pool, typically with four to six weeks' notice.
Delivered with a partner
Vendor-specific courses delivered with an authorised partner under our coordination.

Data and AI

  • Artificial Intelligence and Generative AI

    Applied AI and generative tools for analysis, drafting and decision support.

    Delivered by our team

  • Data Analytics

    Turning operational and revenue data into decisions.

    Delivered by our team

  • Data Science

    Statistical modelling and machine learning fundamentals with Python.

    Available on request

  • Power BI and Business Intelligence

    Dashboards and reporting for management and audit.

    Delivered by our team

  • Advanced Excel

    Power Query, pivot modelling and controls for finance and audit teams.

    Delivered by our team

  • SQL and Database Management

    Querying, reconciling and governing relational data.

    Delivered by our team

Cloud and infrastructure

  • Cloud Computing

    Cloud concepts, economics and migration planning.

    Available on request

  • Microsoft Azure

    Azure fundamentals and administration.

    Available on request

  • Amazon Web Services

    AWS cloud practitioner and architecture foundations.

    Available on request

  • Google Cloud

    Google Cloud fundamentals.

    Delivered with a partner

  • Network Administration

    Designing, configuring and maintaining office networks.

    Delivered by our team

  • DevOps

    Version control, CI/CD and infrastructure automation.

    Available on request

Security, audit and data protection

  • Cybersecurity

    Security awareness, controls and incident handling for public institutions.

    Delivered by our team

  • Digital Forensics

    Evidence handling, acquisition and analysis fundamentals.

    Available on request

  • Digital Tax Audit

    Data-driven audit techniques for tax and revenue records.

    Available on request

  • Data Governance

    Ownership, quality and lifecycle controls for institutional data.

    Available on request

  • Data Privacy and Protection

    Compliance with the Nigeria Data Protection Act 2023.

    Available on request

Software engineering and design

  • Software Development

    Programming foundations and modern application development.

    Delivered by our team

  • Web Development

    Building and maintaining accessible web applications.

    Delivered by our team

  • Mobile Application Development

    Cross-platform mobile app development.

    Available on request

  • UI and UX Design

    Designing usable digital services for citizens and staff.

    Available on request

Delivery, governance and leadership

  • IT Service Management and ITIL

    ITIL 4 Foundation and service management practice.

    Available on request

  • Project Management

    PMBOK-aligned planning, control and governance.

    Delivered by our team

  • Agile and Scrum

    Agile delivery and Scrum roles, events and artefacts.

    Available on request

  • Enterprise Architecture

    Architecture frameworks for aligning systems with strategy.

    Available on request

  • Technology Leadership

    Digital strategy and oversight for directors and executives.

    Delivered by our team

Business platforms

  • ERP Systems

    Enterprise resource planning concepts and end-user training.

    Delivered with a partner

  • SAP

    SAP end-user and functional training.

    Delivered with a partner

  • Oracle

    Oracle database and applications training.

    Delivered with a partner

  • Microsoft 365

    Productivity, collaboration and document control in Microsoft 365.

    Delivered by our team

Automation and emerging technology

  • Blockchain

    Distributed ledger concepts and public-sector use cases.

    Delivered with a partner

  • Robotic Process Automation

    Automating repetitive administrative processes.

    Available on request

Course catalogue

This is an indicative catalogue. Syllabi, durations and cohort sizes are finalised with each client, and courses can be combined into a longer programme.

Technology group
Level
Delivery

Showing 17 of 17 courses

  • Data analytics for revenue assurance with Power BI

    Intermediate

    Data Analytics, Power BI and Business Intelligence

    Revenue, audit and planning officers who report on collections and compliance.

    Duration
    5 days
    Class size
    10 to 25
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Participants build a filing-compliance and arrears dashboard from an anonymised sample dataset.

    Outcomes and modules

    By the end, participants can

    • Connect, clean and model taxpayer and collection data in Power BI
    • Build dashboards that track filing compliance, arrears and collection trends
    • Publish and govern reports for management and field offices

    Modules

    1. Data sources and Power Query
    2. Data modelling and DAX basics
    3. Visual design for oversight
    4. Row-level security and publishing
    5. Capstone dashboard on a sample revenue dataset

  • Advanced Excel for tax audit and reconciliation

    Intermediate

    Advanced Excel

    Tax auditors, reconciliation and finance officers.

    Duration
    3 days
    Class size
    10 to 25
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Reconciling declared returns with remittance records to surface variances.

    Outcomes and modules

    By the end, participants can

    • Import and reshape large ledgers with Power Query
    • Reconcile returns against payments with lookup and pivot techniques
    • Build audit workpapers with controls and audit trails

    Modules

    1. Structured tables and Power Query
    2. Lookup, aggregation and error handling
    3. Pivot tables for variance analysis
    4. Workpaper controls and documentation
    5. Reconciliation case exercise

  • SQL for tax data extraction and reporting

    Foundation

    SQL and Database Management

    Analysts and officers who need data from tax administration systems without waiting on IT.

    Duration
    4 days
    Class size
    10 to 20
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Queries run against a sample taxpayer-assessment-payment schema.

    Outcomes and modules

    By the end, participants can

    • Write SELECT queries with joins, filters and aggregates
    • Reconcile data across taxpayer, assessment and payment tables
    • Produce repeatable extracts for reporting

    Modules

    1. Relational concepts and schemas
    2. Filtering, joining and aggregating
    3. Sub-queries and window functions
    4. Data quality checks
    5. Reporting extract project

  • Generative AI for public-sector productivity

    Foundation

    Artificial Intelligence and Generative AI

    Officers and managers who draft, analyse and correspond at volume.

    Duration
    2 days
    Class size
    10 to 30
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Summarising taxpayer correspondence and drafting standard responses without exposing personal data.

    Outcomes and modules

    By the end, participants can

    • Use generative AI safely for drafting, summarising and analysis
    • Apply prompting patterns and verify outputs
    • Recognise data-protection and confidentiality limits

    Modules

    1. How large language models work
    2. Prompting patterns and verification
    3. Document and data tasks
    4. Confidentiality, bias and policy
    5. Team use-case workshop

  • Data science foundations with Python

    Intermediate

    Data Science, Data Analytics

    Analysts with spreadsheet experience moving into statistical analysis.

    Duration
    5 days
    Class size
    8 to 20
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. A simple compliance risk score built from filing history features.

    Outcomes and modules

    By the end, participants can

    • Explore and clean datasets with pandas
    • Apply descriptive statistics and simple predictive models
    • Communicate findings with reproducible notebooks

    Modules

    1. Python and notebooks
    2. Data wrangling with pandas
    3. Statistics for analysts
    4. Regression and classification basics
    5. Risk-scoring mini project

  • Cybersecurity essentials for revenue officers

    Foundation

    Cybersecurity

    All staff who handle taxpayer records or use agency systems.

    Duration
    2 days
    Class size
    15 to 40
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Tabletop exercise on a spear-phishing attempt targeting a tax office.

    Outcomes and modules

    By the end, participants can

    • Recognise phishing, social engineering and account takeover attempts
    • Handle sensitive records and removable media correctly
    • Report and escalate incidents promptly

    Modules

    1. Threat landscape for revenue agencies
    2. Identity, passwords and MFA
    3. Safe handling of taxpayer data
    4. Incident recognition and reporting
    5. Tabletop exercise

  • Digital forensics and digital tax audit fundamentals

    Intermediate

    Digital Forensics, Digital Tax Audit

    Tax auditors, investigators and enforcement officers.

    Duration
    5 days
    Class size
    8 to 16
    Delivery
    In person, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Reconstructing sales from point-of-sale and bank data in a simulated audit.

    Outcomes and modules

    By the end, participants can

    • Preserve and acquire digital evidence with chain of custody
    • Analyse accounting and e-commerce data for under-declaration
    • Document findings to an evidential standard

    Modules

    1. Legal basis and evidence handling
    2. Acquisition and imaging
    3. Accounting system and e-commerce data analysis
    4. Data-matching techniques
    5. Case file and report writing

  • Data governance and data protection for revenue agencies

    Intermediate

    Data Governance, Data Privacy and Protection

    Data owners, records officers, legal and ICT staff.

    Duration
    3 days
    Class size
    10 to 25
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Impact assessment for sharing taxpayer data with a third-party agency.

    Outcomes and modules

    By the end, participants can

    • Assign data ownership, quality and retention responsibilities
    • Apply the Nigeria Data Protection Act 2023 to taxpayer data
    • Run a data protection impact assessment

    Modules

    1. Governance roles and data catalogues
    2. Quality, lineage and retention
    3. NDPA 2023 obligations
    4. Impact assessments and breach response
    5. Governance charter workshop

  • Project management for public-sector programmes

    Intermediate

    Project Management

    Project leads and officers responsible for technology and reform programmes.

    Duration
    5 days
    Class size
    10 to 25
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion; aligned to PMBOK Guide

    Revenue use case. Planning the rollout of a new e-filing module across regional offices.

    Outcomes and modules

    By the end, participants can

    • Define scope, schedule and budget with realistic baselines
    • Manage risks, stakeholders and procurement dependencies
    • Report status in a form executives act on

    Modules

    1. Initiation and business case
    2. Planning: scope, schedule, cost
    3. Risk and stakeholder management
    4. Execution, monitoring and change control
    5. Closing and lessons learned

  • Agile and Scrum foundations

    Foundation

    Agile and Scrum

    Product owners, ICT teams and business units working with software vendors.

    Duration
    2 days
    Class size
    10 to 25
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion; optional Scrum.org exam preparation

    Revenue use case. Backlog for improving a taxpayer self-service portal.

    Outcomes and modules

    By the end, participants can

    • Explain Scrum roles, events and artefacts
    • Write and prioritise a product backlog
    • Run sprint planning, review and retrospective

    Modules

    1. Agile values and when to use them
    2. Scrum framework
    3. Backlog refinement workshop
    4. Sprint simulation
    5. Scaling and vendor management

  • ITIL 4 Foundation

    Foundation

    IT Service Management and ITIL

    ICT service desk, operations and support managers.

    Duration
    3 days
    Class size
    8 to 20
    Delivery
    In person, Virtual, Hybrid
    Certification
    ITIL 4 Foundation exam preparation; exam via accredited partner
    Outcomes and modules

    By the end, participants can

    • Describe the ITIL service value system
    • Apply key practices: incident, problem, change enablement
    • Prepare for the ITIL 4 Foundation examination

    Modules

    1. Service management concepts
    2. Guiding principles
    3. Service value chain
    4. Key practices
    5. Exam preparation and mock test

  • Microsoft 365 for the modern workplace

    Foundation

    Microsoft 365

    Administrative and professional staff.

    Duration
    2 days
    Class size
    10 to 30
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion
    Outcomes and modules

    By the end, participants can

    • Collaborate on documents in Teams and SharePoint
    • Manage email, calendars and tasks efficiently
    • Apply sensitivity labels and retention to records

    Modules

    1. Teams and meetings
    2. OneDrive and SharePoint document control
    3. Outlook and Planner
    4. Forms and simple automation
    5. Information protection basics

  • Cloud fundamentals with Azure and AWS

    Foundation

    Cloud Computing, Microsoft Azure, Amazon Web Services

    ICT staff and managers evaluating or operating cloud services.

    Duration
    3 days
    Class size
    8 to 20
    Delivery
    In person, Virtual, Hybrid
    Certification
    Preparation for AZ-900 or AWS Cloud Practitioner

    Revenue use case. Assessing data residency options for hosting taxpayer records.

    Outcomes and modules

    By the end, participants can

    • Explain cloud service and deployment models
    • Compare Azure and AWS core services and pricing
    • Assess security, residency and compliance considerations

    Modules

    1. Cloud concepts and economics
    2. Compute, storage and networking
    3. Identity and security
    4. Governance and cost management
    5. Migration planning exercise

  • Network administration essentials

    Foundation

    Network Administration

    ICT support staff responsible for office networks.

    Duration
    5 days
    Class size
    8 to 16
    Delivery
    In person, Hybrid
    Certification
    Certificate of completion
    Outcomes and modules

    By the end, participants can

    • Configure switches, routers and wireless access points
    • Segment networks and apply access controls
    • Troubleshoot connectivity methodically

    Modules

    1. TCP/IP and addressing
    2. Switching and VLANs
    3. Routing and WAN links
    4. Wireless and security
    5. Troubleshooting lab

  • DevOps foundations

    Intermediate

    DevOps

    Developers and ICT operations staff.

    Duration
    3 days
    Class size
    8 to 20
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion
    Outcomes and modules

    By the end, participants can

    • Use Git for collaborative development
    • Set up a continuous integration pipeline
    • Automate environment provisioning

    Modules

    1. DevOps culture and flow
    2. Git workflows
    3. CI/CD pipelines
    4. Containers and infrastructure as code
    5. Pipeline build lab

  • Robotic process automation for tax administration

    Intermediate

    Robotic Process Automation

    Process owners and ICT staff automating repetitive back-office work.

    Duration
    3 days
    Class size
    8 to 16
    Delivery
    In person, Virtual, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Automating the matching of payment confirmations to assessments.

    Outcomes and modules

    By the end, participants can

    • Identify processes suitable for automation
    • Build and test a simple software robot
    • Govern bots with logging and exception handling

    Modules

    1. Process discovery and selection
    2. Bot design fundamentals
    3. Building a bot
    4. Exception handling and logging
    5. Automation of a document-matching task

  • Technology leadership for directors

    Executive

    Technology Leadership, Enterprise Architecture

    Directors and heads of department who sponsor technology programmes.

    Duration
    2 days
    Class size
    8 to 20
    Delivery
    In person, Hybrid
    Certification
    Certificate of completion

    Revenue use case. Building the case for a unified taxpayer data platform.

    Outcomes and modules

    By the end, participants can

    • Set a digital strategy tied to revenue and service outcomes
    • Ask the right questions of ICT teams and vendors
    • Govern data, security and change at board level

    Modules

    1. Digital strategy in revenue administration
    2. Architecture and platform choices
    3. Cyber and data risk for leaders
    4. Vendor and programme oversight
    5. Leadership action plan

How we deliver

Every course follows the same five stages, so sponsors know what to expect before the first session.

  1. 1

    Needs assessment

    We meet the sponsoring department, review the roles to be trained and agree measurable outcomes before any material is written.

  2. 2

    Curriculum design

    Modules, exercises and datasets are adapted to the client's systems and use cases. The client signs off the outline.

  3. 3

    Delivery

    Instructor-led sessions built around hands-on labs, case studies and group exercises, in person, virtual or hybrid.

  4. 4

    Assessment

    Pre-course and post-course assessments show what changed. Practical projects prove participants can apply it.

  5. 5

    Post-training support

    Follow-up clinics and a point of contact for questions while participants apply the skills at work.

In person

At the client's premises or a hired training room in Abuja and other state capitals.

Virtual

Live instructor-led sessions over Microsoft Teams or Zoom with shared lab environments.

Hybrid

A physical cohort with remote participants joining from other offices.

Assessment

Before the course
A short pre-course assessment establishes the baseline and lets us pitch the material correctly.
During
Daily exercises and quizzes check understanding module by module.
At the end
A final practical project or examination, marked against the agreed outcomes.
Certification
Participants who complete the course and pass the final assessment receive a certificate of completion. Vendor certifications are examined separately by the certifying body.

Post-training support

90 days after the course

  • Two follow-up clinics, online, for questions that arise on the job
  • Email and WhatsApp access to the lead facilitator
  • Course materials, datasets and recordings retained by the client
  • A summary report to the sponsor with assessment results and recommendations

Customised to revenue administration

Every course can be adapted to the client's processes. For revenue administration we work with anonymised or synthetic datasets that mirror taxpayer registration, assessment, filing and payment records.

  • Filing compliance and arrears dashboards
  • Reconciliation of declared returns against remittances
  • Risk scoring for audit case selection
  • Digital audit of accounting and e-commerce data
  • Data protection impact assessment for taxpayer data sharing
  • Automating payment-to-assessment matching

Certification and delivery partners

Partners we have delivered with are marked active. Vendor certification routes are marked by their current status so nothing here overstates what is in place.

Active
Programmes have been delivered together.
In progress
Authorisation application under way.
Proposed
Route identified; no authorisation yet.

Delivery partners

  • Modz.UK Health Solutions Ltd

    Active

    Co-delivered management and customer service programmes for NACA, NAFDAC, National Hospital, NNPC Medicals and NNPC HMO.

  • SherryManuel Consulting Limited

    Active

    Co-delivered IT skills training for the Office of the Accountant General of the Federation.

  • The MindBuoy Limited

    Active

    Co-delivered marketing strategy training for NIRSAL Microfinance Bank.

Certification routes

  • Microsoft

    Proposed

    Exam preparation for Azure and Microsoft 365 fundamentals; examinations through Pearson VUE.

    Microsoft Azure, Microsoft 365, Power BI and Business Intelligence

  • Amazon Web Services

    Proposed

    AWS Cloud Practitioner exam preparation.

    Amazon Web Services

  • CompTIA

    Proposed

    Security+ and Network+ exam preparation.

    Cybersecurity, Network Administration

  • PeopleCert

    Proposed

    ITIL 4 Foundation examinations via an accredited training organisation.

    IT Service Management and ITIL

  • Project Management Institute

    Proposed

    PMBOK-aligned project management courses; PMP and CAPM exam preparation.

    Project Management

  • Scrum.org

    Proposed

    Professional Scrum Master I exam preparation.

    Agile and Scrum

  • Centre for Management Development (CMD)

    Proposed

    Accreditation status to be confirmed.

Facilitators

Facilitators are assigned per engagement from our team and partner network. Named profiles and CVs are supplied with each proposal.

  • Lead facilitator, data and analytics

    Leads our analytics courses and designs the revenue datasets used in labs. Background in public finance reporting.

    Data Analytics, Power BI and Business Intelligence, Advanced Excel, SQL and Database Management, Artificial Intelligence and Generative AI

    • Microsoft Certified: Power BI Data Analyst Associate
    • MSc or equivalent in a quantitative discipline

  • Lead facilitator, cybersecurity and digital forensics

    Runs security awareness and forensics courses, with investigation experience in financial crime.

    Cybersecurity, Digital Forensics, Digital Tax Audit, Data Privacy and Protection

    • CompTIA Security+ or CISSP
    • Digital forensics practitioner certification

  • Lead facilitator, cloud and infrastructure

    Delivers cloud and networking courses and supports clients' infrastructure projects between cohorts.

    Cloud Computing, Microsoft Azure, Amazon Web Services, Network Administration, DevOps

    • Microsoft Certified: Azure Administrator Associate
    • Cisco CCNA

  • Lead facilitator, project management and agile

    Facilitated the project management workshop for the Federal Ministry of Works and Housing and leads our delivery-practice courses.

    Project Management, Agile and Scrum, IT Service Management and ITIL

    • PMP
    • Professional Scrum Master
    • ITIL 4 Foundation

  • Lead facilitator, technology leadership

    Works with directors on digital strategy and governance, drawing on our consulting engagements with federal agencies.

    Technology Leadership, Enterprise Architecture, Data Governance

    • TOGAF or equivalent architecture certification
    • Senior public-sector advisory experience

Capacity and availability

What we can commit to for a single client, and how quickly.

Maximum class size
100 participants per cohort
Concurrent cohorts
Up to 3 cohorts at the same time
Multiple locations
Yes, simultaneous cohorts across offices
Lead time
4 weeks from confirmed order to first session
Locations
Abuja, Lagos, Port Harcourt, Kano, Enugu, Any state capital by arrangement
Virtual platforms
Microsoft Teams, Zoom

Request a course outline or a scoped training proposal

Tell us the department, the roles and the outcome you need. We reply within one working day.

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